ACM POCKETCustomer terms
1. Who we are
ACM Pocket is provided by Get Certain Limited (company number 15757620), trading as ACM ("we", "us"). Payments and subscriptions are taken and managed by Whop (whop.com). By starting a free trial or a paid plan you agree to these terms.
2. What you get
ACM Pocket gives you Martin, a private assistant on Telegram run by ACM. You send Martin videos from your phone and he turns them into finished, edited videos ("recuts").
- Pocket (£39 a month): Martin and recuts. 8 recuts a month and 10 chats a day.
- Pocket Plus (£79 a month): adds Martin's team of assistants and a daily post queue. 15 recuts a month and 20 chats a day.
- Pocket Pro (£129 a month): adds a Martin that remembers more of your business, up to 3 in-depth team answers a day, priority, and 1 HeyGen avatar video a month with the bigger allowance below. 30 recuts a month and 30 chats a day.
With the code MYPOCKET, or on any yearly plan, you get the bigger allowance: Pocket 30 recuts and 20 chats a day; Plus 40 recuts and 35 chats a day; Pro 55 recuts, 35 chats a day and 1 HeyGen avatar video a month.
Recuts reset on the 1st of each month. Chats reset at midnight UK time. Unused allowance does not carry over. Recuts are made in queue order on our servers, usually within minutes.
We provide the service with reasonable care and skill. We can't promise views, followers, sales or any other result from what you post.
3. Rolling-out features
Features marked "rolling out" on our Whop pages (currently UGC ads and channel builds) are not available yet. They are not part of what you pay for today. When they launch, they'll be added to your plan as described on the Whop page at that time.
4. Free trial and payments
- Every plan starts with a 7-day free trial. Nothing is charged at checkout.
- During the trial you can make up to 5 recuts.
- When the trial ends, your plan's price is charged by Whop to the payment method you gave, and then every month or year until you cancel.
- MYPOCKET takes 25% off every monthly payment for as long as your subscription continues (£29.25, £59.25 or £96.75). It does not apply to yearly plans, which already include 2 months free.
- Prices include any VAT Whop charges at checkout, where it applies.
5. Cancelling and refunds
You can cancel any time in your Whop account. Cancel during the free trial and you will never be charged. Cancel later and you keep access until the end of the period you've paid for. No further payments are taken.
Your 14-day right to cancel (consumers). If you buy as a consumer, you can cancel within 14 days of starting your plan. By starting your trial you ask us to begin the service straight away. If you cancel within those 14 days after a payment has been taken, we refund that payment minus a fair amount for the service you have already used (for example, recuts already delivered). Contact us to use this right (section 10).
After the 14 days, payments are not refunded for part-used periods, except where the law says otherwise or something went wrong on our side. Your legal rights as a consumer are not affected by these terms.
6. Founding price
The first 100 customers keep the price they signed up at for as long as their subscription continues without a break. If we change prices for new customers, we will tell existing customers at least 30 days before any change that affects them, and you can cancel before it applies.
7. Fair use
- Your account is for your business only. Please don't share it or resell it.
- Don't use scripts, bots or other automated tools to send messages or videos to Martin.
- Don't send anything illegal, hateful, sexual, or meant to harm others.
If an account breaks these rules, we may pause it and will tell you why. Serious or repeated breaches can lead to us closing the account.
8. Your content
- You keep ownership of everything you send us. Once paid for, the finished videos we make for you are yours to use.
- You must own, or have permission to use, everything you send: footage, people in shot, logos, music and words.
- You allow us to store and edit what you send only to make your videos and run your account.
9. Your data
We use your name, email, Telegram account and the files you send only to provide ACM Pocket. Each customer's chats, files and videos are kept separate from every other customer's. Whop handles your payment details; we never see your card. You can ask us to delete your data when you leave.
10. Our responsibility
If we fail to provide the service with reasonable care and skill, tell us and we will put it right, or refund you for the part that went wrong. We are not responsible for losses we could not have foreseen, or for business losses such as lost profits or opportunities. Apart from that, our total responsibility to you is limited to what you paid us in the 12 months before the problem. Nothing in these terms limits our responsibility for death or injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
11. Contact
Message Martin on Telegram and reply HELP. That reaches the ACM team, and we reply within one working day.
12. Changes and law
We may update these terms. If a change affects you, we will tell you at least 30 days before it applies, and you can cancel before then. These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.